Terms & Conditions, Returns, Damage & Loss

Terms and Conditions our terms and conditions apply to all transactions in online shop and are set out below.

Prices are displayed in Euros, US Dollars, British Pounds, Swiss franc etc., (prices shown may differ slightly than the actual transaction charge due to daily currency exchange rate fluctuations).

All payments are automatically checked to make sure the Credit/Debit Card has not been reported lost or stolen before the payment is authorised.

Goods and prices are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible and offer alternatives which we think may be suitable. We will not send replacements or you something you didn’t order without your prior consent.


We have a "30-day return policy". If you are not 100% satisfied with your purchase you can contact us. Please understand that we will not be able to accept opened or used products. You will have to contact us care within 30 days of receiving the product.

All good must be in original condition and NOT OPENED. As you can understand, any product once opened cannot be resold and the vendor cannot bear this loss.

In the event you return any product which is delivered to you in damaged/defective condition, we will also refund the shipping charges. applicable to that item.


REMEMBER that after the receipt of the shipment, if you see any external damage. Please open and check the contents of the shipment for damage in the presence of the courier. If you receive product damaged - please write down "the damage protocol" in the presence of the courier. Next please contact us.

Theft or Loss

All our products are insured against theft. If you do not receive the prescribed period, please contact us. We notify the carrier and start the complaint procedure.
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